Your Privacy at Teastories

At Teastories (www.tstories.in), we're obsessed with crafting unforgettable tea journeys, and that includes safeguarding the privacy of our fellow explorers. We want your shopping experience to be delightful, and transparency is key! This Privacy Policy outlines how we collect, use, and protect your information.

Remember, this policy can evolve – think of it as a living document we update occasionally. So, peek back every now and then to stay in the loop. By venturing into our tea haven, you agree to these terms. If they don't brew well for you, please don't hesitate to turn back.

What Information Do We Collect?

To embark on your tea adventure, you'll need to register. During this process, we'll gather some basic supplies: your name, email address, and phone number. This allows us to connect with you and keep you updated on exciting discoveries (think new teas and special offers!)

We also collect information when you explore other features on our site, like purchasing a delightful blend or opting in for tea-riffic updates. Here, we might ask for your phone number, billing and shipping addresses, payment details, and even your preferences and past purchases – all to personalize your journey.

As you explore, we also gather anonymous information about your travels on the site (think of it as mapping your tea voyage). We use cookies and other technologies to understand which areas resonate most with our fellow adventurers. Most browsers allow you to manage cookies, but keep in mind, they're essential for navigating our site.

Sharing Your Tea Discoveries:

Fear not, we won't share your information with just anyone. We only disclose it as outlined here. The information you share helps us curate a more enjoyable and convenient experience. We use it to identify teas, products, or services you might find fascinating. It also allows us to support your journey, from fulfilling orders and providing customer service to tracking invitations you send to fellow tea enthusiasts.

Sometimes, trusted companions (think third-party service providers) help us maintain and operate the site. They might help with things like hosting, sending emails, analysing data, and even fulfilling your orders. On rare occasions, we might share your information with strategic partners, like co-branded websites. However, these partners have their own privacy policies, so be sure to check those too. We also don't control external links on our site, so venture there at your own discretion.

Within our tea family (think parent company, subsidiaries, and affiliates), we might share information to ensure a smooth experience. Additionally, we might occasionally share postal mailing lists (excluding email addresses) with companies offering products we believe you might enjoy.

In rare instances, we might disclose information to comply with legal requirements or if we believe it's necessary to protect our rights, prevent harm, or combat fraud.

Anonymous Information: A Shared Cup

We use anonymous information in its entirety to improve the site and for business purposes. We might also share anonymized data (containing no personal details) with trusted companions for various purposes.

Safeguarding Your Information

Protecting your information is paramount to us. We use robust technical and management practices to ensure the confidentiality, security, and integrity of your data. While no system is foolproof, we believe our measures significantly reduce the likelihood of security issues.

The site utilizes secure socket layer (SSL) technology to encrypt your credit card number and other personal information during transmission from your device to our servers. Additionally, only authorized personnel and third parties have access to your information, and only for essential duties.

Exploring Your Preferences and Information

Registered users can access and update their information and communication preferences by emailing hello@tstories.in. Remember, your friends and contacts might still send you invitations. However, both invited users and members can choose to opt-out of future invitations by following the instructions provided. We'll make every effort to fulfil your opt-out requests promptly, but allow up to ten business days for processing.

While we strive to accommodate limitations on how we use your information, we reserve the right to delete all or part of your data if we cannot reasonably comply with such restrictions.

Happy Sipping!